Question 1

What's included in the $98/hour rate?

Accepted Answer

Our hourly rate covers everything: design, development, testing, deployment, and ongoing support during the project. You get a dedicated team that handles the full spectrum of work—from initial wireframes to production deployment. No hidden fees, no surprise charges. We also include reasonable revisions and iterations as part of the process.

Question 2

How do you handle scope changes during a project?

Accepted Answer

We understand that requirements evolve. When scope changes arise, we'll discuss the impact on timeline and budget transparently. Minor adjustments are usually absorbed into the project, while significant changes are documented and estimated separately. We always prioritize clear communication so you're never caught off guard.

Question 3

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit cards, and PayPal. For larger projects, we typically work on a milestone-based payment schedule—30% upfront, 40% at mid-project, and 30% upon completion. For smaller projects, we can arrange weekly or bi-weekly invoicing. We're flexible and happy to discuss what works best for your organization.

Question 4

Do you really offer a 20% discount for non-profits?

Accepted Answer

Absolutely. We believe in supporting organizations that make a positive impact. If you're a registered non-profit or social enterprise, you automatically qualify for our 20% discount. We've worked with organizations like Tell Sid and My Body Tells The Truth, and we're passionate about making great software accessible to those doing good work.

Question 5

How long does a typical project take?

Accepted Answer

It depends on scope, but here's a rough guide: a simple landing page or MVP takes 2-4 weeks (20-40 hours), a full web application takes 6-12 weeks (60-120 hours), and a complex platform with custom features can take 3-6 months (200+ hours). We'll provide a detailed timeline estimate after our initial discovery call.

Question 6

What happens after the project is delivered?

Accepted Answer

Once your project is live, we provide a 30-day warranty period for bug fixes and minor adjustments. After that, we offer ongoing maintenance and support packages if you need them. We also provide documentation and training so your team can manage day-to-day updates independently. You own all the code and assets—no lock-in.

Question 7

Can you work with our existing tech stack?

Accepted Answer

Most likely, yes. We specialize in modern web technologies (React, Node.js, PostgreSQL, AWS) but we're adaptable. If you have an existing codebase or specific technology requirements, we'll assess during the discovery phase and let you know if we're a good fit. We'd rather be honest upfront than overpromise.

Question 8

Do you sign NDAs and contracts?

Accepted Answer

Yes, we're happy to sign NDAs and work under standard service agreements. We believe in protecting your intellectual property and maintaining confidentiality. We can work with your legal templates or provide our own straightforward contract that outlines deliverables, timelines, and payment terms.

We Build
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We build custom shit
that actually matters.

Tell Sid

My Body Tells The Truth

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We Build Sexy Software.

We build custom shit that actually matters.