How We Work
With You.
From discovery to delivery, our process is designed to be transparent, collaborative, and focused on building software that actually works.
Discovery & Strategy
We start by understanding your vision, goals, and constraints. Through collaborative workshops and stakeholder interviews, we identify the core problems to solve and define success metrics. This phase concludes with a detailed project brief, technical architecture proposal, and realistic timeline.
Key Deliverables
- Project brief & scope document
- Technical architecture proposal
- Timeline & milestone roadmap
- Budget breakdown
Design & Prototyping
Our design process prioritizes accessibility and user experience from day one. We create wireframes, interactive prototypes, and high-fidelity mockups that bring your vision to life. Every design decision is intentional, balancing aesthetics with functionality and ensuring WCAG 2.1 AA compliance.
Key Deliverables
- Wireframes & user flows
- Interactive prototypes
- High-fidelity mockups
- Design system & style guide
Development & Testing
We write clean, maintainable code using modern frameworks and best practices. Development happens in iterative sprints with regular check-ins, so you see progress every week. Rigorous testing ensures your product works flawlessly across devices and browsers before launch.
Key Deliverables
- Working software in staging environment
- Automated test coverage
- Performance optimization
- Security audit & fixes
Launch & Support
Launch day is just the beginning. We handle deployment, monitor performance, and provide a 30-day warranty for bug fixes. You receive comprehensive documentation and training so your team can confidently manage the platform. Ongoing maintenance packages are available if you need continued support.
Key Deliverables
- Production deployment
- Documentation & training
- 30-day warranty support
- Performance monitoring setup
Our Principles
These values guide every decision we make and every line of code we write.
Transparent Communication
No jargon, no surprises. We keep you informed every step of the way with weekly updates, shared project boards, and direct access to our team.
Accessible by Default
Accessibility isn't a feature—it's a requirement. We build for everyone, ensuring your product works for users of all abilities from day one.
Iterative Collaboration
We don't disappear for months and then unveil a finished product. You're involved throughout, with regular demos and opportunities to provide feedback.
Quality Over Speed
We move fast, but never at the expense of quality. Every line of code is reviewed, tested, and optimized before it reaches production.
Special Pricing for Non-Profits
We believe great software should be accessible to organizations doing good work. That's why we offer a 20% discount to registered non-profits and social enterprises. No questions asked.
We've worked with organizations like Tell Sid and My Body Tells The Truth, and we're passionate about supporting causes that make a real difference.